Refund policy
Return Policy
Every piece of vintage equipment we sell is thoroughly tested before it leaves our shop. When necessary, we repair or fully restore equipment using quality replacement components, including capacitors, known failure-prone transistors, power supply components, circuit board repairs, and other required service. All work is performed by our professional in-house technicians.
We stand behind every piece we sell and are proud to offer one of the strongest warranty programs available for professionally restored vintage audio equipment.
Vintage Gear
- Purchaser is responsible for return shipping to Bring Back Analog.
- Warranty covers defects in mechanical and electrical operation under normal use.
- Warranty does not cover user damage, misuse, abuse, improper installation, unauthorized repairs or modifications, cosmetic wear, or damage caused during shipping after delivery (ie, damage incurred during shipping if you return it to us).
- Products under $500 include a 30-day warranty.
- Products $500 and above include a 1-year warranty.
New Gear
We handle all warranty claims for you. If a warranty issue arises, simply ship the equipment back to us and we'll send you a replacement. We'll take care of the manufacturer paperwork and warranty process so you don't have to.
Refund Policy
We do not accept returns based on buyer's remorse, preference, or compatibility. Please contact us before purchasing if you have any questions—we're happy to help ensure you choose the right equipment.
For local purchases from our in-person shop in Grand Rapids, exceptions may be offered on a case-by-case basis at Bring Back Analog's sole discretion.