Please read before submitting a repair request:

1. in-person only: we only accept repair requests in-shop, in Grand Rapids, MI. We don't do repairs via mail.

2. BBA gear: we only work on gear purchased through Bring Back Analog. We additionally service any MacIntosh gear, regardless of purchase  origin.

3. bench fee: there's an $80 bench fee for any evaluation, applied to the repair cost after confirming you want to proceed. This fee is waived if i. your gear was purchased from us and ii. there's issues with the gear covered under our warranty policy. The $80 bench fee will be applied if the unit itself has no issues (ie, if your issue is actually a different component in your system).

4. cost: it's impossible to estimate before we get it on the bench. We can only guarantee it'll be between $100 and $1 million.